Responsible Gaming at Cbaazi

Responsible gaming means having the mindset that betting is purely for fun and entertainment — without harming yourself or your family. At Cbaazi, we believe every player deserves to play in a safe environment.

Online betting is growing fast in Bangladesh, with millions of people enjoying cricket, football, and more. But for a small number of players, the fun can turn into a problem. That's exactly why Cbaazi places such a strong emphasis on responsible gambling.

Responsible betting means:

• Betting within your means
• Not making betting your only source of enjoyment in life
• Don't place more bets trying to "recover" money you've lost
• Maintaining balance with family, work, and social life
• Seeking Help When You Recognize a Problem

Every feature on Cbaazi is built with this principle in mind. We want you to enjoy the game long-term — not put yourself at risk chasing a single big win.

Cbaazi is more than just a betting platform — we genuinely care about your overall well-being. Under our responsible gaming policy, we commit to:

• Age verification: Ensuring no one under 18 is able to create an account.
• Transparency: Odds and statistics for every game are displayed clearly.
• Set Your Limits: Options to set limits on deposits, bets, and time spent.
• Breaks & Pauses: The option to temporarily or permanently close your account at any time.
• Support: A trained support team ready to help when you need it.
• Reality Check: Periodic reminders showing how long you've been playing and how much you've spent.

Every member of our team is specially trained in responsible betting. When someone asks for help, our goal is to support them — no questions, no judgment.

Budget is everything in betting. A clear budget keeps you in control and out of trouble. Here's a simple example of how to plan one:

Tips for sticking to your budget:

• At the start of each month, decide how much BDT you'll spend on betting.
• Go in mentally prepared to lose that money.
• Keep your winnings separate — withdraw to your bank or set them aside in savings.
• Never bet with borrowed money or your savings.
• Once your monthly budget is gone, stop playing for the rest of that month.
• Use Cbaazi's deposit limit feature to automatically keep your spending in check.

Cbaazi gives you several effective tools to manage your own gameplay. All of them can be activated directly from your account settings:

Recognizing a betting addiction isn't easy. Many people don't realize when they've crossed the line. Ask yourself the questions below — if you answer "Yes" to most of them, consider reaching out for help:

If you ever feel like you need some distance from betting, Cbaazi's self-exclusion feature is there for you. It's a voluntary option that lets you close your own account for a set period of time.

Self-Exclusion Options:

• Short-term break: 24 hours to 7 days.
• Medium-term break: 1 month to 6 months.
• Long-term break: 1 year or more.
• Permanent closure: Permanently closing your account.

How to activate:

1. Log in to your account.
2. Go to "Settings" > "Responsible Gambling" in the menu.
3. Select the "Self-Exclusion" option.
4. Choose a duration and confirm.

Once activated, your account cannot be reopened before the exclusion period ends. You can also enable self-exclusion by contacting support directly.

If you think someone in your family or a person close to you is struggling with betting, Cbaazi is here to help you too.

Warning signs to watch out for:

• Suddenly talking about financial difficulties or debt.
• Sleeping less at night, spending more time on your phone.
• Hiding where you've been spending your time.
• Feeling irritable or anxious.
• Withdrawing from family or friends.

What You Can Do:

• Talk openly without fear of judgment.
• Contact Cbaazi Support and request assistance as a third party.
• Encourage them to seek professional help.
• Seek emotional support for yourself too — your wellbeing matters just as much.

You don't have to face betting problems alone. There is help available beyond Cbaazi:

• Cbaazi Support: support@cbaazi.im — active 24/7. Use the subject line "Responsible Gambling Support".
• Live Chat: Chat in Bengali directly within the platform.
• Help Center: Help Center You'll find a detailed guide on the page.
• Someone close to you: Talk to a family member or a trusted friend.
• Mental Health Support: Seek advice from a local mental health center or counselor.