Everything you need to know about how we collect your personal information, why we keep it, and how securely it's protected — all clearly explained here.
Last Updated: January 2026This Privacy Policy ("Policy") applies to all users of the Cbaazi online betting platform and its services. It explains what data we collect, why we collect it, and how we use and protect it.
Cbaazi is a platform built for users in Bangladesh. We take personal data protection seriously and follow international data security standards.
This Privacy Policy applies to our website, mobile application, and all digital services. By contacting Cbaazi or using our services, you are considered to have accepted this policy.
Cbaazi collects user information in several ways. The details are outlined below:
| Data type | Why We Collect It |
|---|---|
| IP Address & Location | Security Verification & Fraud Prevention |
| Device Information (OS, Browser) | Service Quality Improvement |
| Session & Usage Patterns | Improving User Experience |
| Transaction history | Financial Security & KYC Standards |
| Betting Activity Logs | Dispute resolution & audits |
We never collect your bank PIN, mobile banking password, or card number. If anyone asks for this information, it's a sign of fraud — report it to support immediately.
Cbaazi uses your data solely for the following specific purposes:
Your data is never sold to any advertising network or data broker. That's a commitment we don't compromise on.
Cbaazi may share data with trusted third parties in limited circumstances, and only for specific, defined reasons.
All third parties we work with are contractually bound to uphold the same privacy standards. They may only use your data for the specified purpose.
Cbaazi uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device.
You can manage cookies through your browser settings. However, disabling essential cookies may limit access to certain features.
How long your data is retained depends on the type of information and applicable legal requirements.
| Data type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction Records | Minimum 7 years (as required by law) |
| Customer Support Communications | 3 Years |
| Login & session logs | 12 Months |
| Marketing preferences | Until consent is withdrawn |
Once the retention period expires, your data is automatically and securely deleted or anonymized so you can no longer be identified.
Every Cbaazi user has the following rights regarding their personal data:
Due to legal obligations, some data may not be possible to delete. If so, we will explain the reason.
Cbaazi's services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
If we discover that a minor has created an account, that account will be immediately closed and all collected data will be deleted.
If you believe your child is using Cbaazi, please contact us immediately at support@cbaazi.im.
Cbaazi uses industry-leading security technology to keep your data safe:
That said, no system on the internet is 100% secure. In the event of a security breach, we will promptly notify affected users and take all necessary steps.
Cbaazi may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised.
For significant changes, a notification will be sent to your registered email or posted on the platform. Continued use of our services after any changes constitutes acceptance of the updated policy.
We recommend checking this page regularly.
For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to us through the following channels:
Privacy-related complaints are handled as a top priority and are typically responded to within 24–48 hours.
The Core Pillars of Our Privacy Protection
Every data transfer is encrypted with 256-bit SSL, making it virtually impossible for hackers to intercept your information.
Cbaazi never sells your data to third parties. Your information is used solely to serve you.
Request to view, correct, or delete your data at any time. Your rights are fully respected.
A dedicated team regularly audits our systems. Any vulnerabilities found are addressed immediately.
All stored data is kept in encrypted databases. Internal access is also strictly controlled.
If you have any concerns about data privacy, our support team is available anytime to assist you in Bengali.